Shipping & Delivery
Enjoy our Matcha products in the comfort of your own home. We offer FREE shipping for European orders over 50 Euro!
We ship from our Warehouse in Milan, Italy.
Rates and transit times
- Free shipping on orders over 50 Euro
- 5 Euro to Italy with SDA Express / 1-2 days
- 8 Euro to the rest of Europe with UPS Express / 2-5 days
How Quickly Can You Ship My Matcha?
We know you want your Matcha and we aim to ship your order within 24-hours. It should take approximately 2 to 4 days to receive and while shipping times might vary depending on your location, we do our best to get it to you asap!
For more answers to your FAQ’s click here.
Order gone missing? Don’t worry – lost or damaged parcels will be replaced or refunded.
- Orders placed after 7 am CET on Friday will be processed the following Monday
- We ship from our Warehouse in Milan, Italy
- We're not responsible for couriers shipping delays
- Customs fees and duties are the customer's responsibility
- Our couriers cannot deliver to PO boxes, a valid street address is required